Make My Trip is a leading online travel website in India. The company is headquartered in Gurgaon, Haryana. It was founded by Mr Deep Kalra in the year 2000 with a view to facilitate the non-resident Indian community living in USA. Established with a view to give power to the NRI’s in U.S. with a quick booking and an ample of other choices MakeMyTrip started its journey in the US market to help the NRI’s in U.S. with ample of services online. Behind the success of MakeMyTrip is a great role of Keyur Joshi, Rajesh Magow and Sachin Bhatia. It’s not only Deep Kalra for taking this brand to this level, but the aforesaid gems have also had a prominent role. Coming out of Deep Kalra’s key idea in 2005, MakeMyTrip went public and get listed in NASDAQ in 2010 followed by launch of many travel related MakeMyTrip mobile apps.
Their initial customers who used the online website actually paved the way for growth and diversification. The company soon became popular amongst the Indian community. The non resident Indians could at their convenience go on to the computer and make flight reservations and get tickets at affordable pricing. The mega travel company has made an epic-ride in the travel industry, and provides travellers with an option to plan their itinerary, to buy any travel package online, Domestic and International Hotels, Holidays and Cheap to-and-fro travel with hotel to various foreign destinations. Today, it ranks among the ‘Top Ten Great Places to work for’ in India by The Economic Times and by ‘Great Place to Work (GPTW) Institute.’ The company soon got very popular as a very reliable means to get flight tickets. It aimed to offer an array of best-in-class services and products along with innovative technology and comprehensive 24×7 customer support. Therefore, after its grand success in United States it launched its India operations in 2005.
MakeMyTrip in Indian Market
After it consolidated its position in the US market as a brand recognized for its integrity, transparency, and reliability, MakeMyTrip launched its India operations in 2005. And by offering quality and reliable services in the domestic market, today it offers travellers the convenience of online travel bookings at a shoestring budget.
In India they introduced domestic air tickets on many airlines with instant bookings. The traveller could purchase his ticket online and that too with competitive prices. With low cost carriers entering into the Indian market, the company was able to offer affordable domestic tickets for the Indian travellers. They always had reliable products at attractive prices online. This made it very easy for the vast majority of the domestic travellers to buy tickets at any hour of the day by simply going online.
Some of the services of MakeMyTrip include booking railway tickets, flight tickets (domestic and international), bus tickets, hotels (both nationally and inter-nationally), and special tour packages. It also guides tourists about more than one million routes in India. Today, it has become the most preferred choice of millions who are delighted to be empowered by a few clicks.
Domestic and International Air Tickets :
Travellers can buy both international and domestic air tickets for travel abroad and within India. Air tickets on low cost carriers operating in India are also available at the online travel portal. There are plenty of MakeMyTrip Coupons, deals and offers at CouponzPoint, by which you can reduce your travel expenses.
They also deal in inbound travel to India from many countries such as UAE, Canada, Singapore and USA.
Rail Tickets :
They sell rail tickets both ways with single payment option – MakeMyTrip ‘My Wallet’. They have flexi search updates regarding seat availability as well automatic alerts available to clients.
Many people book ‘Tatkal tickets’ for the different trains. As everybody knows Tatkal means urgent booking. It is for the immediate plans. Tatkal booking opens 2 days advance at 8.00 am for every train. You can book your tatkal e-ticket also at Makemytrip after checking the availability for that particular train for tatkal quota. It is not applicable on first class AC and second class AC. Tatkal quota varies from train to train and station to station.
Bus Tickets :
You can buy bus tickets for Volvo, non-air-conditioned, air-conditioned, deluxe and semi deluxe and sleeper vehicles also.
Car Rental :
MakeMytrip has car hiring services at their portal. They offer car hiring services with their holiday packages.
Mobile Solutions :
In the year 2012 they offered Apps for I-Phone, Android, Blackberry and for Windows phone. With the application clients can make flight bookings, bus bookings, hotel bookings as well as holiday packages. One is also able to do post purchase functions of generating tickets etc.
Holiday Packages :
They have both domestic and international holiday packages. These packages are attractive to the Indian traveller who is able to plan all his trip himself at their website.
Hotel Bookings :
On their website there is a wide range of hotels depending on the customer’s requirement. There are over 13000 hotels and guest houses in India which can be searched and compared. Plenty of luxury hotels to budget hotels are there on their portal. They have tied up with more than 2 Lacs hotels outside India. They have attractive offers for stay in hotels, making it easier for travellers to go more often on holidays.
Foreign Exchange :
The company offers a very wide range of Forex products.
They offer foreign currency notes, traveller’s cheques, demand drafts, Forex Travel Cards and can do international wire transfers as well. In other words they can cater to the varied needs of the international traveller.
Offices in India and Abroad :
They have their offices in India at many places. Abroad, they have two offices in USA, one in New York and another in San Francisco. Besides these they have franchisee offices as well.
They are thus well represented and customers have this as an advantage when booking with MakeMyTrip. Their values are excellence, integrity, innovation, fun@work, passion for winning which has enabled them to be one the best companies to work for in India.
Latest news on MakeMyTrip :
There is a merger announcement by two of India’s largest travel booking portals. Ibibio and MakeMyTrip have agreed to merge. In the combined entity South Africa’s Naspers and Tencent which own Ibibio will have 40 percent stake.
The travel industry has changed considerably in the last decade. With technology advancement and Internet, the world seems a better place to live in. Almost simultaneously, with the transition to high tech phase, MakeMyTrip came into existence as a need for world travellers. It is a company that set the pace for online travel industry in India. Thus travellers could make instant bookings on flights with a great variety of online options for hotel bookings and holiday packages. Besides being a travel portal it has many travel related products to offer online. They have very competitive pricing and also have a round the clock customer support facility.
The travelling community should be very happy to use the products and services of MakeMyTrip website, with its continuous offers of discounts and offers to suit the varied budgets of its customers.
Steady Growth and Diversification :
From the very inception in 2000 the company progressed a lot. Their successful services in USA, helped commencement of India operations. This was a further step in the right direction. Soon the company added on-line services such as car rental, hotel booking, train booking, bus booking; that travellers needed besides their flight tickets.
In 2011, MakeMyTrip acquired many travel organizations like Le Travenues Technology Private Limited My Guest House Accommodation and Luxury Tours & Travel Private Limited to name a few. Besides them, the company also acquisitioned tour operators like Hotel Travel Group and ITC Group. Apart from collaborations with PayPal in 2015, MakeMyTrips also invested 3 Million US Dollars for the development of the website, Inspirock (vacation itinerary planning website) and startup Mygola in the same year.
They invested a huge amount of three million US Dollars for the development of the website, Inspirock which is a vacation itinerary planning website. They also invested in Mygola.
The company has received many awards. To cite a few of them, eg. Most Favoured Online Tour Operator Award, Most Favoured Travel Application Category, Best Travel Portal India, etc.
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